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Library
Everything a content membership includes, in one place. Every resource shows a preview; what your plan covers opens in full.
Difficulty
12 resources
Automation recipe · Intermediate · 45 min
Build help article suggestion on ticket close as a n8n automation: when a ticket closes, suggest the help article that would have answered it, and log the gap if none exists.
Checklist · Beginner · 10 min
The checks a new reply macro passes before agents can use it.
Code recipe · Beginner · 15 min
A small function that turns a model's classification into a routing decision with an explicit threshold and escalation list.
Workflow · Beginner · 15 min
Handle refund requests with the assistant gathering facts and drafting, while the decision and the action stay with a person.
Checklist · Beginner · 10 min
What must be in place before an assistant drafts customer replies.
Code recipe · Intermediate · 15 min
Strip emails, phone numbers and order numbers from ticket text before it leaves your systems.
AI tool guide · Intermediate · 20 min
Deploy a help-desk AI agent safely by limiting it to your content and measuring resolution honestly.
Automation recipe · Beginner · 45 min
Build cSAT low-score follow-up as a Zapier automation: when a survey comes back low, summarise the thread and create a follow-up task for the lead the same hour.
Automation recipe · Intermediate · 45 min
Build ticket auto-tag and first-response draft as a n8n automation: tag new tickets and attach a draft reply as an internal note for the agent to approve.
Workflow · Intermediate · 30 min
Sample and score assistant-drafted replies weekly so drift is caught before customers notice it.
Workflow · Intermediate · 1h
Turn the questions customers keep asking into help articles, prioritised by volume.
Workflow · Beginner · 45 min
Run support with an assistant sorting and drafting while a person approves every reply, so speed goes up and mistakes do not.
